Privacy Policy

Last updated: October 1, 2026

1. Introduction

Welcome to Gledva ("we," "our," or "us"), a product of Global Edge Pathway LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel planning application and services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, and profile picture when you create an account.
  • Travel Preferences: Destinations, travel dates, budget preferences, and companion details you share through our chat interface.
  • Communication Data: Messages and conversations you have with our AI travel assistant.
  • Saved Itineraries: Travel plans and itineraries you choose to save.
  • Device Information: Browser type, operating system, and device identifiers collected automatically.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our travel planning services.
  • Personalize your experience and generate tailored travel recommendations.
  • Facilitate communication between you and our travel agents when booking.
  • Send you notifications about your saved itineraries and travel reminders.
  • Respond to your inquiries and provide customer support.
  • Monitor and analyze usage trends to improve our services.

4. AI & Third-Party Data Processing

Gledva uses third-party artificial intelligence services to power core features. Before your first AI-powered interaction, you will be prompted to explicitly consent to this data sharing. You may decline, though some features will be unavailable. You can withdraw consent at any time via Settings.

4.1 What Data Is Shared

  • Chat Messages: Text messages you send to the AI travel assistant and Trip Companion.
  • Travel Preferences: Destinations, dates, budget levels, companion types, and interests you provide.
  • Trip Details: Itinerary content, day-by-day plans, and saved trip information used for context.
  • Uploaded Documents: Booking confirmations, receipts, and PDF files you upload for parsing and extraction.
  • Location Data: Your location (when permitted) for nearby attractions, weather forecasts, and route optimization.

4.2 Who Receives Your Data

  • Google LLC (Gemini models): Processes travel queries to generate itineraries, packing lists, destination guides, language guides, shopping suggestions, receipt scanning, and trip adaptation. Data is transmitted via encrypted HTTPS connections through our secure servers. Google's privacy policy: policies.google.com/privacy.
  • OpenAI, Inc. (GPT models): Processes chat messages and travel preferences to generate personalized travel recommendations and conversational responses. Data is transmitted via encrypted HTTPS connections through our secure servers. OpenAI's privacy policy: openai.com/privacy.

4.3 How Data Is Collected

Data is collected directly from your input — messages you type, files you upload, preferences you select, and location access you grant. No data is collected passively or without your action. AI features are only activated after you provide explicit consent via our in-app AI Consent Dialog.

4.4 Purpose & Use Limitations

  • Data is used solely to generate your personalized travel results within the app.
  • Data is never used for advertising, user profiling, or behavioral targeting.
  • Data is never sold to or shared with data brokers or any other third parties.
  • Data is not used to train AI models by either provider.

4.5 Third-Party Protections

Both Google and OpenAI are contractually and by policy required to provide protections for your data that are equal to or greater than those described in this Privacy Policy. Specifically:

  • All data is encrypted in transit (TLS 1.2+) and at rest.
  • Neither provider retains your data beyond what is necessary to process the immediate request.
  • Neither provider uses API-submitted data to train or improve their models.
  • Both providers maintain SOC 2 compliance and undergo regular security audits.

4A. Google Calendar Data

If you choose to connect your Google Calendar, Gledva requests read-only access to your calendar events. Connecting is entirely optional, and you can disconnect at any time from Profile → Calendar Sync in the app, or by revoking access in your Google account settings.

What We Access

  • Event titles, start and end dates/times, locations, and descriptions from calendars you select.
  • Your calendar list (calendar names) so you can choose which calendars to sync.
  • We never create, modify, or delete events in your Google Calendar — access is read-only.

How We Use It

  • To detect travel-related events (flights, hotel stays, trips) and offer to create a trip itinerary for you.
  • To keep that trip's dates and bookings in sync when your calendar events change.
  • Only the events that look travel-related are used for trip planning; the rest are stored solely to detect future changes.

Storage, Sharing & Deletion

  • Synced calendar event data is stored encrypted on our secure servers and associated only with your account.
  • Your Google Calendar data is never sold, never shared with third parties, never used for advertising, and never used to train AI models.
  • Disconnecting your calendar deletes the stored sync data; deleting your Gledva account deletes all associated data permanently.

Gledva's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4B. AI Assistant Connectors (e.g. Meta Muse)

You can ask a third-party AI assistant, such as Meta Muse, to save a trip it planned with you to Gledva. Using a connector is entirely optional. The assistant is operated by its provider, and that provider's privacy policy governs your conversations with it.

What We Receive

  • Only the trip plan the assistant sends when you ask it to save to Gledva: destination, dates, day-by-day places and activities, suggested places to stay, and notes such as a summary or tips.
  • We do not receive your conversation with the assistant.
  • To prevent abuse we keep a hashed form of the requesting IP address (we don't store the address itself) and limit how many trips can be saved per hour.
  • If you connect with a personal key from Profile → AI Assistants, we record which of your keys was used and when it was last used.

What Connectors Can Do

  • A connector can only create a new trip draft. It cannot read, change or delete your existing trips, bookings or documents.
  • A draft becomes part of your Gledva account only when you open the link the assistant gives you and sign in. Its stops are saved as suggestions for you to review.

Keys, Storage & Deletion

  • Personal keys are shown once; we store only a one-way hash of each key. You can revoke a key at any time in Profile → AI Assistants, which stops that assistant from saving trips immediately.
  • Trip drafts expire and are deleted 30 days after the assistant saves them. Trips you imported stay in your account until you delete them.
  • Data received through connectors is never sold and never used for advertising. Your keys and imported trips are deleted with your account.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Travel Agents: When you choose to book through a Gledva travel agent, we share relevant trip details and your contact email to facilitate the booking.
  • With AI Service Providers: Google (Gemini) and OpenAI process your travel-related data as described in Section 4, subject to their respective privacy policies.
  • Service Providers: With third-party service providers who assist us in operating our platform (e.g., hosting, email delivery).
  • Legal Requirements: When required by law, legal process, or to protect the rights and safety of Gledva and its users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Receipt files and trip attachments for completed trips are automatically purged after 30 days. You can request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing of your data.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time where processing is based on consent, including AI data processing consent.

9. Account & Data Deletion

You have the right to delete your account and all associated data at any time. To do so:

  • In-App: Go to your profile settings and select "Delete Account." This will permanently remove your profile, conversations, saved itineraries, and all associated data.
  • By Email: Send a deletion request to support@gledva.app from the email address associated with your account. We will process your request within 30 days.

Please note that account deletion is irreversible. Once deleted, your data cannot be recovered.

10. Cookies

We use localStorage for essential functions only (authentication, user preferences, and cookie consent). We do not use cookies for tracking, advertising, or profiling. No advertising SDKs, tracking pixels, or third-party analytics scripts are integrated.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Global Edge Pathway LLC
1401 21st ST #6758, Sacramento, CA 95811

Email: support@gledva.app